Privacy Policy

Hebei Yidian Metal Products Co., Ltd. (hereinafter referred to as “we”) attaches great importance to user privacy, strictly abides by the “Personal Information Protection Law of the People’s Republic of China” and other laws and regulations, and promises not to sell, trade or rent your personal information to others. This policy details our collection, use, sharing and protection measures for personal information when you use the company’s services.

Information We Collect

Information provided voluntarily

Basic information: name, contact information (telephone/email), company name, position, delivery address, etc., for business consultation, order processing and cooperation communication.

Business information: If you submit a product inquiry, purchase request or participate in an event, we will collect your product specification preferences, order details, technical parameters, etc.

Feedback information: your comments, suggestions or complaints about the product/service in order to optimize the user experience.

Information collected automatically

•Through technical means such as cookies and log files, we collect:

•Device information (IP address, device model, browser type, etc.);

•Browsing behavior (pages visited, search keywords, dwell time, etc.) is used to analyze user needs and optimize website functionality.

Purpose of Information Use

Order processing: processing your inquiries, purchase orders and after-sales service requests;

Customer communication: Send product updates, event notifications or order status reminders through the contact information you provide (you can unsubscribe at any time);

Targeted promotion: Place targeted advertisements based on your business needs (such as product information on cable trays, metal accessories, etc.);

Industry analysis: Analyze user behavior in an aggregated or anonymous manner to optimize product solutions;

Legal compliance: respond to legal requirements such as judicial investigations and government supervision.

Information Sharing and Disclosure

Sharing Principles

Only necessary information is shared with the following parties, and the recipients are required to sign a confidentiality agreement:

•Affiliated companies: used to unify service processes;

•Authorized partners: such as logistics providers, technical service providers (only required to fulfill orders);

•Legal requirements: when disclosure is necessary due to legal proceedings, regulatory compliance, etc.

Exceptions

When we reasonably believe that disclosing the information will help:

•Identify or pursue violations of our rights;

•Protect the personal and property safety of the Company, users or the public;

•Comply with laws and regulations or respond to government requests.

Information Security Protection

Technical measures: Use SSL encryption technology to transmit data and deploy firewalls to prevent unauthorized access;

Management standards: Establish an internal data access rights system, and employees must receive privacy protection training;

Storage period: Information will be retained for the duration of the business or the period prescribed by law and deleted or anonymized after expiration.

Your rights

Access and Correction: Query and modify personal information through the website or contact us;

Deletion and withdrawal: request deletion of information or withdrawal of authorization (unless otherwise provided by law);

Objection to processing: objection to processing based on legitimate interests;

Data portability: Obtain personal data in a structured format (if located in the EU).

Cookies and Log Files

Cookie Policy

•Purpose: remember login status and optimize page adaptability;

•Management: You can reject cookies through browser settings, but it may affect the use of some functions.

Log files

If we update our privacy policy, we will notify you through a website announcement or email. Your continued use of the service after the revision takes effect will be deemed as your agreement to the new terms.

Complaints and Contact

If you have any questions or complaints about privacy protection, please contact:Email: [email protected]